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customer-risk-management
București
Position ID: FB.03E

Reporting Specialist (SQL)

Accountabilities:

  • Form part of the CS & DD leadership and provide analytical services to the business unit managers and other departments across the Company.
  • Analytics on customer behavior related to Safer Gambling, Customer Affordability, AML, KYC, and Enhanced Due Diligence.
  • Building Dashboards for related CS & DD operations and management.
  • Producing analysis and identifying gaps in high-risk customers in our current risk operations with proposals on optimization.
  • Producing business impact analysis on new proposals for further risk mitigation measures
  • Building QA analysis reports ensures that day-to-day operations work effectively and according to design.
  • Analyzing the CS & DD operations (100+ staff) and assessing performance with recommendations for improvements.
  • Maintaining and adapting headcount models ensures that business unit leaders know any recruitment requirements.
  • Liaise with CS & DD department teams and assist them in their work inquiries and day-to-day operations – by running and reviewing reports.

Key Performance Indicators:

  • Producing complete analysis with clear impacts and proposals.
  • Sound basis of analysis.
  • Meeting tight deadlines.
  • Quality of Presentation and communication of information.
  • The number of risks identified independently through own initiatives resulting in business proposals.
  • Identifying all potential risks of failures in operations and setting up QA measures to ensure they are picked up.
  • The quality and quantity of reports/analysis provided, and the actions taken upon these.
  • Good working relationships with stakeholders across all locations.
Job Requierments

Technical Skills Required:

  • An academic degree - an advantage for computer science/computer engineering/information systems - is also possible for new graduates.
  • Experience in MS SQL: the ability to understand and write complex queries
  • Ability to design and draw workflows using Visio.
  • Knowledge and experience in using Business Objects SAP.
  • Building Dashboards in software such as Tableau
  • Computer literate & able to quickly learn in-house applications.
  • Expert level in Excel, Visio, PowerPoint & other Microsoft Office Applications.
  • Ability to understand the systems and specification documents.
  • The ability to analyze monitoring reports and follow up on issues raised.
  • Ability to work in tight schedule projects and a dynamic environment.
  • Motivated and with the ability to learn independently.
  • High communication skills. 
POSITION | Reporting Specialist (SQL) | Position ID: FB.03E

Privacy Policy

The candidate consent that the information in this Candidate Application and any personal information concerning him/her which is obtained by the Company or from other sources, will be held and managed by the Company or on its behalf, and that the Company shall be entitled to use and transfer such information to third parties, including Company’s affiliates, business partners or contractors/service providers, in Romania or abroad, to the extent required while maintaining your right to privacy. The Company undertakes that the information will be used, and transferred for the purposes related to the recruitment process, including assessment of your qualifications against our work opportunities, verification and reference/background checks, communications with you about the recruitment process and/or your application and/or compliance with applicable laws, regulations, legal processes or enforceable governmental requests.

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