Business Analyst

We are seeking an experienced and detail-oriented Business Analyst to support a three-year strategic programme of work spanning multiple domains within Evoke. The successful candidate will work across the domains, such as Sports, Gaming, Core, Payments, UX and non-tech business functions such as Compliance and Commercial, helping to ensure the programme objectives are met. This is a unique opportunity to be heavily involved in one of our largest strategic initiatives and play a pivotal role. 

What you'll be doing:

• Cross Domain Requirement Gathering & Analysis: Collaborate with stakeholders from different domains to elicit, document, and validate business requirements, ensuring alignment with the overall programme goals.
• Domain Expertise: Develop a deep understanding of the domains within our business to be able to provide valuable insights and document recommendations when decisions are required.
• Process Improvement: Identify and analyse current business processes, workflows, and systems to identify improvements that enhance efficiency, customer experience, and compliance across the business.
• Stakeholder Management: Engage with internal and external stakeholders, including both internally and externally, to ensure clear communication and understanding of project objectives.
• Data Analysis: Leverage data and reporting tools to interpret and present data-driven insights that support decision-making across the programme.
• Solution Design: Collaborate with technical teams and support domain teams to translate business requirements into functional and technical specifications for the entire programme, ensuring solutions meet business needs while being scalable and sustainable.
• Risk Management: Assess risks and identify mitigation strategies to manage potential impacts on project timelines, budgets, and objectives.
• Documentation & Reporting: Create and maintain comprehensive project documentation, including business cases, requirements, process flows, and testing plans. This includes key business requirement documents and compliance requirement documents. Provide regular progress reports to the Programme Manager and stakeholders.
• Testing & Validation: Support the development and execution of test plans across all domains, ensuring that what has been delivered meet the business requirements and quality standards. Participate in UAT (User Acceptance Testing) to validate solutions as required.
• Change Management: Assist with change management activities, ensuring smooth adoption of new scope, systems, processes, or policies across the business.
• Programme Support: Work closely with the Programme Manager to ensure all workstreams are aligned with overall programme objectives and timelines, and assist with strategic planning and prioritization of initiatives.
• Workshop Facilitation: Lead workshops that may be required from time to time to elicit requirements and align key stakeholders from across the domains.
• Define KPIs: Work closely with our business stakeholders to identify and document our Key Performance Indicators to ensure the implemented solution is successful. 

What we are looking for:

• 5 years’ experience as a Business Analyst, ideally within the gambling, sports betting, or gaming industries.
• Strong knowledge of gambling industry products, operations, and regulations, including familiarity with online platforms, mobile apps, and gaming technologies.
• Experience working across multiple domains (e.g., sports betting, casino, compliance, marketing) and supporting cross-functional teams.
• Proficiency in data analysis tools (e.g., Excel, SQL, Tableau) and experience leveraging data to support decision-making (with support from other teams).
• Familiarity with agile and waterfall methodologies and experience working in a waterfall governed programme with agile development teams across multiple domains. 
• Strong communication and interpersonal skills, with the ability to liaise with technical and non-technical stakeholders at all levels of the organisation.
• Proven experience in process mapping, workflow analysis, and requirements documentation.
• Problem-solving skills with a keen attention to detail and the ability to manage competing priorities.

Preferred Skills:

• Experience working with gambling companies and platform migrations.

More about evoke

We’re a business that embraces change and progress. The power behind big name brands William Hill, 888 and Mr Green, evoke is the new name for 888 Holdings. Marking a new sense of purpose, direction and ambition for the business, there couldn’t be a more exciting time to join us as we accelerate our journey to bring even greater delight to our customers with world-class betting and gaming experiences. That’s the future. That’s evoke.

At evoke, you’ll benefit from flexibility and a culture built on trust. We’ll give you the space to be yourself and the tools you need to protect our customers while they play. We’ll invest in your future to help you develop your unique strengths and build a career that’s right for you.

Apply

At evoke, we prioritize diversity, equity, and inclusion for the benefit of our company, employees, and communities. We foster a welcoming and safe workplace that values all forms of diversity and provides opportunities for growth.

Sound good? Then you belong at our place! The first step in the recruitment process is kickstarting your application, followed by an initial screening call and an interview stage.

Apply today to kickstart your application with the evoke Family!