Bonus Abuse Specialist
More about evoke
We’re a business that embraces change and progress. The power behind big name brands William Hill, 888 and Mr Green, evoke is the new name for 888 Holdings. Marking a new sense of purpose, direction and ambition for the business, there couldn’t be a more exciting time to join us as we accelerate our journey to bring even greater delight to our customers with world-class betting and gaming experiences. That’s the future. That’s evoke.
At evoke, you’ll benefit from flexibility and a culture built on trust. We’ll give you the space to be yourself and the tools you need to protect our customers while they play. We’ll invest in your future to help you develop your unique strengths and build a career that’s right for you.
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At evoke, we prioritize diversity, equity, and inclusion for the benefit of our company, employees, and communities. We foster a welcoming and safe workplace that values all forms of diversity and provides opportunities for growth.
Sound good? Then you belong at our place! The first step in the recruitment process is kickstarting your application, followed by an initial screening call and an interview stage.
Apply today to kickstart your application with the evoke Family!
The Bonus Abuse Team is dedicated to the detection, identification, and prevention of any form of bonus abuse-related activities across Evoke and its brands.
The mission of the Bonus Abuse Specialist is to safeguard the company against potential fraudulent risks related to bonus abuse following the Bonus Abuse strategy established by the Head of Bonus Abuse and Gaming Fraud. This involves in-depth data analysis to proactively prevent bonus abuse initiatives and strategically mitigate the bonus abuse risk for the company.
Responsibilities:
Bonus Abuse prevention and mitigation:
- Collaborate with the Bonus Abuse TM/Supervisor to enhance bonus abuse mitigation and detection processes.
- Address specific challenges and opportunities in respective areas, fostering a comprehensive and cohesive approach to bonus abuse prevention.
- Ensure that bonus abuse prevention measures remain current with the latest trends in bonus abuse.
- Monitor and assess the effectiveness of existing bonus abuse prevention measures through key performance indicators (KPIs) and recommend enhancements as necessary.
Data Analysis:
- Conduct ongoing and ad-hoc data analysis to support bonus abuse mitigation/prevention initiatives.
- Perform daily, weekly, and monthly analyses to identify new bonus abuse trends using various reports and fraud detection tools.
- Assist the business in resolving bonus abuse-related issues.
- Fulfill all daily tasks assigned by the Team Manager and Supervisor.
- Complete any additional work-related tasks delegated by the Team Manager and Supervisor.
- Assist in providing training to newcomers if needed.
- Minimum of 1+ years of experience within the gambling industry, preferably in Fraud detection-related areas.
- Strong analytical and problem-solving abilities, demonstrating adaptability in response to changing circumstances.
- Experience with fraud prevention tools and technologies is advantageous.
- Thorough understanding of KYC (Know Your Customer) requirements for multiple regulated markets.
- Excellent written and verbal communication skills, including the ability to convey technical information effectively to both technical and non-technical audiences.
- Moderate Excel skills. SQL is an advantage
Privacy Policy
The candidate consent that the information in this Candidate Application and any personal information concerning him/her which is obtained by the Company or from other sources, will be held and managed by the Company or on its behalf, and that the Company shall be entitled to use and transfer such information to third parties, including Company’s affiliates, business partners or contractors/service providers, in Romania or abroad, to the extent required while maintaining your right to privacy. The Company undertakes that the information will be used, and transferred for the purposes related to the recruitment process, including assessment of your qualifications against our work opportunities, verification and reference/background checks, communications with you about the recruitment process and/or your application and/or compliance with applicable laws, regulations, legal processes or enforceable governmental requests.
